Islington GP Hub @ Ritchie Street

Islington GP Hub @ Ritchie Street 2017-05-27 Person 3 5 0

Very helpful both doctor and receptionist team.

Islington GP Hub @ Ritchie Street 2017-05-27 Person 4 5 0

Left with what I needed was told I might have to rebook another app, however won't mind if it was here again.

Islington GP Hub @ Ritchie Street 2017-02-18 Person 2 5 0

My name is Eliese Bull. I'm 36yrs old. I had an appointment at Ritchie Street IHUB this morning at 8:12am. I'm unable to travel on the tube. So I left my house in junction rd n19 at 7:20am. I was still waiting for a 43 bus at archway station bus stop at 7:35am. I then tried to google the number for Ritchie street ihub service. To which I got a bunch of pre-recorded messages, not a human being. I then tried to see if there was a general number for the IHUB appointments. But found nothing. So I arrived at Ritchie street Ihub at 8:20am. I then approached the receptionist. Who explained that she would need to ask the nurse. Then Nurse Emma Dirken came out into reception, the receptionist informed her that I had arrived. Emma Dirken was facing the receptionist, had her back to me. "I'm not seeing her she is 20mins late" I the interjected and stated that I arrived at 8:20am, that my appointment is for a dressing. Emma Dirken then said " I'm not going to finish my shift late because you can't turn up on time for your appointment". She did not let me explain that I had tried to find a number to call them. I need daily dressing as I had an operation to incise and drain an auxiliary abscess on the 2/2/17 at uch hospital. I have attended many appointments at the different ihub locations and I been early for everyone of them. Except today. They have all been very helpful and pleasant. All except this Emma Dirken. My appointment was at Ritchie Street Ihub at 8:12am on Saturday 18/02/17. I have ten years experience working as a healthcare assistant at a neighbouring practice in Islington n1. That was River place health centre. I worked there from 2003-2013. I have done many dressings for patients, I would never turn them away. I would always fit them in. Because if you leave a dressing unchanged it promotes infection and delays the healing process. Emma Dirken has made me feel extremely upset and highly disappointed that this individual is representing a caring and empathic profession in such a poor manner. I will NEVER come to RITCHIE STREET IHUB again, see Nurse EMMA DIRKEN. Quite frankly she should think about a career change.

Islington GP Hub @ Ritchie Street 2016-09-28 Person 5 5 0

Very helpful and considerate doctor. Great to get appointment out of work hours.

Islington GP Hub @ Ritchie Street 2016-09-28 Person 4 5 0

Sen quickly, dressing changed quickly.